A direct line to the studio.

What we can help with

Contact us for technical issues, purchase or restore questions, gameplay feedback, feature requests, accessibility concerns, and privacy requests.

What to include

• The mobile application name.
• Your device model and operating-system version.
• The application version and build number, if visible.
• A concise description of what happened and the steps that led to it.
• A screenshot when it helps explain the issue.

Do not email passwords, one-time passcodes, payment-card details, bank details, tax IDs, recovery codes, or government ID images.

Purchases and restores

Purchases are processed by the app marketplace, not directly by PWay Studios. If a previous purchase is not recognized, first confirm that the device is signed in to the same marketplace account used for the original purchase, then use the application's restore-purchase option where available.

Marketplace operators control billing, receipts, and refund decisions. We can help investigate whether an application is recognizing an available entitlement, but we cannot access full payment-card details or guarantee a marketplace refund.

Privacy

Read the PWay Studios Privacy Policy for information about local gameplay data, support communications, in-app purchases, and this website.

Contact

Email admin@pwaystudio.com. Messages are reviewed by PWAY STUDIOS LLC.

Last updated: July 29, 2026.